The Service Assurance Executive will be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. This position functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. This role interfaces with multiple technical resources across the business to drive

The Service Assurance Executive will be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. This position functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. This role interfaces with multiple technical resources across the business to drive

The Service Assurance Executive will be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. This position functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. This role interfaces with multiple technical resources across the business to drive

The Service Assurance Executive will be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. This position functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. This role interfaces with multiple technical resources across the business to drive

We are seeking a highly skilled and motivated Workday subject matter expert to join the Zayo team in the dynamic and fast paced communications industry. The successful candidate will play a key role in configuring and optimizing our Workday platform to support our HR processes and enhance overall efficiency while ensuring alignment with business goals and industry best pr

Zayo provides mission critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000 mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavel

Responsible for daily management of OSP vendors to expedite the splicing and testing of fiber optic OSP facilities. Mandatory on call duty to respond to network outages and emergency restoration activities on a weekly rotation with other OSP PMs. Coordinate access to customer and network points of presence for fiber splicing and testing vendors. Assist in the planning and

Communicating with clients, engineers and management to resolve and prevent outages Developing and managing relationships with construction contractors known to be working on projects in each market, raising their awareness of the location of our cable plant, and making certain they are using best practices to avoid strike damages. This includes private company projects a

E rate and RHC Funding Filing Management Review and monitor E rate and RHC Funding filings to ensure filings are accurate, complete, filed timely, and in compliance with E rate and RHC Funding standards and guidelines. Invoice E rate customers to ensure customers are appropriately billed for their portion of service. E rate Compliance Ensure customers' and Zayo's complian

Communicating with clients, engineers and management to resolve and prevent outages Developing and managing relationships with construction contractors known to be working on projects in each market, raising their awareness of the location of our cable plant, and making certain they are using best practices to avoid strike damages. This includes private company projects a

Zayo Group maintains a global real estate portfolio of office space, warehouses, and various technical facilities to sustain and operate our network while forward thinking. The Senior Technical Real Estate Manager reports into the Real Estate Department and supports a team focused on Zayo's relationships and contracts with special attention on technical facilities. We're

The Senior Director will support existing K 12 education accounts across the state of Tennessee with a particular focus on the top four strategic accounts (Nashville, Memphis, Knoxville and Chattanooga). The successful candidate will develop customer relationships and minimize churn while identifying incremental opportunities that drive sales of Fiber, Transport, IP, SD W

Investigate and implement new or improved technologies and tooling, such as SAST, DAST, SCA, etc., to strengthen our security posture and drive innovation while maximizing ROI and following industry best practices. Collaborate with multiple global development teams to ensure their applications meet or exceed our security standards. Utilize security tools to find and track

Develop and implement project management controls, processes, and reporting methodologies to enhance the efficiency and effectiveness of OSP operations and mitigate risk for the business. Work closely with OSP teams to identify areas for process improvement, standardization, and automation. Establish key performance indicators (and/or strengthen details and definitions of

Responsible for deal support including quote creation, approval management, and deal positioning Ownership of business cases for review and approval of material deals for assigned customers across Sales organization Proactive and regular interaction with key sales partners and/or the customer to ensure deals meet the needs of the customer Work cross functionally with othe